11 BeatHave a question about payments, security, bonuses, live scores, or your account? You'll find the answer right here. Check this page before reaching out to support.
There are two options — a temporary break and permanent closure.
Temporary Break (7 days to 6 weeks):
Permanent Account Closure (Self-Exclusion): in the support chat or support@11beat.netEmail us to close your account. It will be deactivated within 48 hours of your request. Make sure to withdraw your balance beforehand. Permanently closed accounts cannot be reopened.
SMS-Based Two-Factor Authentication (2FA) on 11 Beat Once enabled, a 6-digit code will be sent to your mobile every time you log in. Even if your password is stolen, no one can access your account without that code.
How to Enable:
Tips: If you lose your phone, contact support to verify your identity and regain access. With 2FA enabled, the risk of your account being hacked is virtually zero.
11 Beat has the fastest withdrawal process in Bangladesh. Funds typically arrive within 5–15 minutes of your request.
Payment Methods & Processing Times:
Limits: Minimum withdrawal is ৳300, with a daily maximum of ৳50,000. Without KYC verification, withdrawals are capped at ৳5,000.
Withdrawal Rules: Your withdrawal method must match your deposit method — if you deposited via bKash, withdrawals go back to bKash. Funds are sent to the verified number on your account.
11 Beat offers two ways to follow live scores and match updates.
Real-Time Scores: After logging in, go to the "Sports Betting" or "Match Odds" page. Tap on any live match to see ball-by-ball or minute-by-minute updates. Cricket shows runs, wickets, and overs; football shows goals, cards, and corners — all in real time.
Live Streaming: For selected matches, live video streaming is available if your account balance is at least ৳100. A video icon will appear on eligible matches.
Push Notifications on the Mobile App: Enable push notifications in your app settings to receive automatic alerts for goals, wickets, or match kick-off times.
11 Beat An internationally licensed online gaming platform, operating under the authorization of Curacao eGaming. The license is renewed annually and requires demonstrated financial transparency and fair play compliance.
Financial Security: User funds are kept separate from the company's operational accounts. You can withdraw your balance at any time.
Technical Security:
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
11 Beat offers two daily perks — a check-in bonus and free spins.
Daily Check-in Bonus:
Free Spins: Free spins are available on select slot games. Visit the "Popular Games" page to see games marked with free spins. Free spin winnings can generally be withdrawn with a 1x turnover requirement.
Terms: The check-in bonus requires no deposit — just log in every day. Rewards reset for a new day after midnight.
11 Beat hosts weekly and monthly tournament and leaderboard competitions. Prize pools typically start from ৳1,00,000.
How to Participate:
Prize Distribution: Prizes are credited to your balance within 24 hours of the competition ending. The top three finishers receive special badges and additional rewards.
How to View: Log in → go to the "Promotions" or "Tournament" section. You'll find a list of all currently running competitions.
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11 BeatThousands of new and returning members play on 11 Beat every day. Many share the same questions — why is my payment delayed, where did my bonus go, I forgot my password, how do I keep my account secure. Reaching out to support every time takes effort, so we've compiled the most common questions here with detailed answers in Bengali.
This 11 Beat FAQ On this page you'll find: withdrawal timelines and rules, two-factor authentication setup, platform security and licence information, how to follow live scores, how to claim daily bonuses, and a guide to joining tournaments.
Type any keyword into the search box above to filter relevant questions. If you can't find your answer here, ask directly in live chat in Bengali — 11 Beat's support team is available 24/7 to help you.
Our support team is available 24/7 in Bengali and typically responds within 2 minutes.
Start Live ChatClear policies and robust technology — fewer questions, more solutions
Chat, email & FAQ — all in Bengali. No room for miscommunication.
Deposits and withdrawals via bKash and Nagad in just 5–15 minutes — fewer questions, faster payments.
Licensed platform, SSL encryption & 2FA — your data and funds are fully protected.
Payments, bonuses, and match updates delivered straight to your mobile — never miss a thing.
Turnover requirements and expiry dates are clearly displayed on all accounts — no hidden terms.
Tips and insights from millions of Bangladeshi members — newcomers can get up to speed fast.